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Not yet a cardholder
Just fuel up your vehicles—it’s that simple. With the Circle K Pro Fleet Card and the Circle K Pro Universal Card, save on every gallon automatically at Circle K stores. So the more you fuel, the more you save!
The Circle K Pro Fleet Card is accepted at Circle K locations across the country. The Circle K Pro Universal Card is accepted Circle K locations and 95% of fuel retailers nationwide through WEX network.
Effective May 11, 2018, new Federal rules require all banks to obtain, verify, and record information about the ownership of legal entity customers when opening a new account. Read more (link to site).
The Circle K Pro Fleet Card does not charge monthly or annual membership fees. The Circle K Pro Universal Card has a small fee per card each month.
The Circle K Pro Fleet Card is only accepted at Circle K locations, while the Circle K Pro Universal Card is accepted at nearly all fuel retailers. There are no fees attached to the Circle K Pro Fleet Card, but there is a small monthly fee for the Circle K Pro Universal Card. See the card comparison.
Access a variety of reporting with Circle K Pro including purchase activity, financial summary, exceptions, fuel station summary, and tax exemption reports.
The easiest way to pay your bill is to login to your Fleet Manager account at myfleetcardlogin.com or on the Fleet SmartHub mobile app. You may also pay by phone at 1-866-544-1715 or pay by mail (please allow a minimum of 10 business days for mailing plus 2 business days for the payment to be applied to your account.)
If you pay online or by phone --- To post a payment that same day, we must receive your payment by 3:30 P.M. (ET) on a business day. Payments received after 3:30 P.M. (or on a weekend or holiday) are posted the next business day.
Yes, a late fee of $75 or 7.99% of the total balance due, (greater of the two) will apply to account if a payment is not received by the due date, before 3:30 ET.
Current cardholder
With WEX online access, you may:
View Invoice
Under the "Payments" tab, click "View Invoices."
Click “Select” beside the invoice you would like to view. Click “Retrieve Invoice.” Your invoice will be exported as a PDF file that you can open and view.
View Detailed Invoice
Under the "Reports" tab, click "View Standard Reports."
Select the "Closing Dates" you would like to view from the drop-down> click "Search" > click "Retrieve" beside the report you would like to view.
View Declined Transactions
From your homepage, scroll down to view your recent declined transaction.
Click "View All" for more details regarding your declined transactions.
Select the "Date Criteria" and "Query Criteria" that you would like to view > click "Finish." The page will display the criteria that you selected in step 3.
View Custom Reports:
Under the "Reports" tab, review "My Custom Reports"
Select "Create new report" and follow the prompting
This typically happens when someone enters the wrong Driver ID. Here’s how to find out what happened:
Under the “Transactions” tab, click on "Authorization Details."
Change the drop-down for “Approval Status” to “Declined,” then hit “Finish.”
A “Decline Code” column will tell you why your card was declined (Declined transactions can be viewed for up to 72 hours).
Need more help? Email us at profleetactivation@circlek.com
The odometer reading is required to activate the pump, and is best practice for reporting but isn't used to validate at the time of the transaction if mistake is made.
Use our app or our Circle K Store Locator to find your nearest Circle K! With over 6,000 stores nationwide, we’re ready wherever you are.
You can order new or replacement cards online with your Fleet Manager account at myfleetcardlogin.com. Under “Cards” > “Add Vehicle/Asset card.”
Under the “Cards” tab, click on “View Cards” and choose the card you’d like to edit. Click "Select" > "Change Card Status" beside the card you want to suspend. Select "Suspended" from the drop-down menu and click "Apply."
Under the “Cards” tab, click on “View Cards” and choose the card you’d like to edit. Use the drop-down on the right to choose “terminate” or “reissue.” Terminating a card won’t prompt a new card to be sent to you, but reissuing a card will terminate the existing card, copy it, and ship a new card to you.
Under the “Cards” tab, click on “Add Driver.” Fill out your new driver's information (first & last name and unique Driver ID) then click "Add" to save the new driver information.
Under the “Cards” tab, click on “View Drivers.” Locate the driver you want to terminate, click “Select” > “Terminate” > “Apply”.
Yes, from the Administration tab you can add a new contact or online user.
Under the "Admin", click on "Add Online User" and Follow the Prompts
